Archive for category Instruction

iOS4 How To and Guided Tour

Today the new iOS4 is released for Apples iPhone and iPad. This is a free upgrade. I love free stuff. There are some great new features you should know about in this update.

Here are just a few:

  • Multitasking
  • Folders
  • Improved Email
  • iBooks

If you’re ready to update to iOS4, be sure to use iTunes to backup your iPhone/iPod/iPad first. Then check for updates. When the update is available, iTunes will let you know and walk you through the process. I was able to upgrade a little early, thanks to these instructions from Jason Powell.

An excellent walkthrough of the features of iOS4 is in the video below.

, , , , , , , , , , , , ,

No Comments

How to Secure Your Windows PC – Part 3

In “How to Secure Your Windows PC – Part 1“, we established that Windows PCs are often targeted because of their large market share and that the brand of your computer makes no difference because viruses, spyware and malware occur at the software level.

In “How to Secure Your Windows PC – Part 2“, we considered browsing and clicking habits that can be harmful for your computer and your privacy.

Let’s look at two different types of software that can help protect your computer.

Internet Security Suite

There are some tools available that can help secure your Windows PC as well. A question that is often asked of me is, “Which antivirus software is the best?“. My answer is always, “I can recommend a certain product, but you need to know that no security software is bulletproof. They will all let some things get through.”

It’s important to understand that antivirus software offers only a certain type of protection. So if you go to download one of the free anti-virus software packages (AVG, Avast!, and Avira are all popular), they will offer anti-virus only protection. In order to get a quality level of comprehensive protection from a single piece of software, you’ll need to pay for it.

PC Magazine has a good run-down of the best software for 2010 here. They rate Norton and McAfee above the rest of the suites in this particular review. On more than one occasion, however, I have had major software issues with both McAfee and Norton, so I typically recommend another software package.

In my experience, Kaspersky Internet Security 2010 offers the best value, features and pricing. I use this software with many of my clients and have had good results without inhibiting the computer’s performance. It’s around $80, which covers three computers for a full year. Contact me to get this software installed on your computer.

Consistent Environment Software

Wouldn’t it be great if your computer was exactly the same every time you turned it on? One software package makes that happen.

Windows Steady State, developed by Microsoft allows a computer’s administrator to configure other users for a consistent environment on every login. It’s free and compatible with Windows XP and Vista (sorry, Windows 7 users!).

Basically, here’s how it works: a user can login, browse the internet, download files and even adjust settings just like usual. Then when they log out, all the settings revert back to the way they were before the person logged in. This software is very useful on a computer that a family with children may use, or in my case, a computer lab with multiple users.

Other helpful features of this software are timed logouts, software restrictions, and user permissions. If these sounds fancy, I assure you that Windows Steady State makes it very easy to understand and adjust these settings.

With a little common sense and the right software, your Windows PC should operate smoothly without much effort on the part of the user. It may not be bulletproof, but the overall experience will be better than if no protection or safeguards were put in place.

There is one option still to consider when using a PC. We’ll take a look at that in Part 4.

Sign up to receive these posts via email.

, , , , , , , , , , , , , ,

No Comments

How to Secure Your Windows PC – Part 2

In “How to Secure Your Windows PC – Part 1“, we established that Windows PCs are often targeted because of their large market share and that the brand of your computer makes no difference because viruses, spyware and malware occur at the software level.

To protect your Windows computer, the first and best rule of protection is to use your head and be pro-active in your browsing and clicking habits. This typically means two things:

  1. Only visit websites that you know can be trusted
  2. Use caution when clicking on links in e-mail that are unsolicited

Let’s look a little closer at #1:
How do you know which websites can be trusted? There is a difficult tension here – if you visit only the sites you already know, there are many useful and informational websites out there that you will miss in an effort to be cautiuos. But, if you go out willy-nilly and click on every site that comes up in the search results, your computer will get infected with malicious software sooner or later.

So the answer lies somewhere in between. More experienced users can take a little more liberty in clicking on unknown sites, but naive or less experienced users will need to be more careful when visiting unknown websites.

The truth is that malicious websites will do their best to look like a legitimate, reputable website. But these same sites will do damage to your computer that can be difficult to recover from.

Let’s look a little closer at #2:
E-mail is also a popular way to direct people to websites that are harmful not only to your computer, but to your privacy. If you get an e-mail from a financial institution, never click on the link in the e-mail. Instead, go to your browser to access the institution’s site directly.

It is very possible that the legitimate-looking e-mail you just received will direct you to  a “phishing” site that will extract your login information and allow someone else to access your accounts and information.

In Part 3, we’ll consider two types of software that can help protect your computer from viruses and spyware.

Sign up to receive these posts via email.

, , , , , , , , , , , , ,

No Comments

How to Secure Your Windows PC – Part 1

According to NetMarketShare.com Windows PCs hold a market share of just over 90% of all operating systems. Because the market share of Windows is so large, these systems end up with more problems than any other type of computer on the market.

It’s not necessarily that Windows (XP, Vista, 7) is a bad product (okay, so Windows Vista was pretty bad). But with a market share so large, Windows is what people work with the most, so there are bound to be issues. Since Windows is also the biggest target, more malicious software is developed to bring down Windows machines as opposed to, say, Macintosh or Linux machines.

It’s important to note that both Macintosh and Linux are susceptible to viruses and spyware, but fewer cases of spyware exist for these operating systems because of their smaller market share (4.5% and 1% respectively).

Additionally, any Windows computer, regardless of brand (HP, Toshiba, Acer, etc.), is just as prone to viruses and spyware as the next Windows computer. If a computer acquires a virus or other malicious software from browsing websites of ill-repute, you should know it is not HP’s fault (or Toshiba’s, or Acer’s for that matter). Consider a real-life example:

Let’s say you have a Hewlett-Packard laptop running Windows 7. You get an e-mail forward from a friend promising wealth and fortunes by clicking on a link (you didn’t know this until later, but snopes.com determines it’s a fake). After clicking on this link, your computer won’t open Internet Explorer anymore and Antivirus Soft is asking you to pay $49.95 to get rid of 119 detected viruses.

First, you should know Antivirus Soft is malicious, illegitimate software – under no circumstances should you pay them a single penny. Second, this scenario would have played out the same way if you had a computer by any other name. The brand of computer simply doesn’t matter when it comes to software issues.

Now, armed with this understanding, the posts that follow in this series will help you to protect your computer from a number of issues related to software, saving you both time and money in the future.

Subscribe here to get these posts by e-mail.

, , , , , , , , , , ,

No Comments

Why You Shouldn’t Use LimeWire

I have seen far too many computers infected with spyware, viruses, trojans, malware, etc. There are numerous ways to end up with the problems caused by malicious software. Unsafe browsing practices, such as visiting untrusted websites and downloading software from untrusted sources are just two of the ways to acquire malicious and damaging software.

On many of the computers I have seen with malicious software, one common piece of software I find is LimeWire. LimeWire is a Peer-to-Peer (P2P) software that allows users to share files. It is a haven for malicious software, pirated music and illegal videos.

Mark Stone has written an excellent piece about LimeWire here.

If you have this software on your computer, do yourself a favor and uninstall it now. It’s not worth the trouble.

, , , , , ,

No Comments

Beth’s Blog: How Nonprofit Organizations Can Use Social Media to Power Social Networks for Change

Beth’s Blog is one of the more popular resources for non-profits and socially-conscious organizations. The blog offers practical information and real-life stories about using social media for social change Beth Kanter, the author of the blog, is the CEO of Zoetica, a communication organization intent on “Connecting Organizations with their Networks”.

If you’re responsible for social media in a non-profit or socially-conscious organization, Beth’s Blog is worth adding to your feed reader or checking in on a regular basis.

Read Beth’s Blog here.

, , , , , , ,

1 Comment

DimDim Creates a Totally Free Meeting Space Online

dimdim logoIf you’re looking for some space online to meet, look no further than DimDim. This free web service with a funny name offers a comprehensive package for meeting online.

Here are a few highlights:

  • No software installation necessary – DimDim runs completely in your browser
  • Desktop Sharing
  • Use your webcams and microphones for video and conversation
  • Record and embed meetings
  • Social media integration

A complete run-down of the feature set is available here.

As mentioned above, a free version is available that allows up to 20 users and 1 webcam. Premium, paid packages are available, too. Here is a full-comparison of the packages.

Give DimDim a try for your next online meeting.

, , , , , , , , ,

1 Comment

DialMyCalls Makes Automated Phone Calls For You

Need to get a message out to a group of people through a phone message? You could spend several hours making the calls yourself. You could pay someone to do it for you. Or you could use DialMyCalls.com.

DialMyCalls offers a free subscription that will make 1 call per day to a maximum of 25 people. The message is limited to 30 seconds or less in length and will be branded with a DialMyCalls message. A premium subscription is available with fewer restrictions and no branding.

It’s an easy service to use, with only 3 steps required to make a phone call:

  1. Create a new message
  2. Setup your list of people to call (an address book feature is available too)
  3. Select your call options and schedule it to call.

That’s all it takes to make automated phone calls to the people you need to contact. Give DialMyCalls.com a try the next time you need to call a group of people.

, , , , , , , , , ,

No Comments

Zapproved Helps Your Group Make Better Decisions

Does your decision-making process look like the one on the left or the one on the right?

Image from Zapproved.com

Image from Zapproved.com

The decision-making process quickly and easily becomes complicated and convoluted with dozens of e-mails flying in and out of mailboxes. Zapproved.com helps your group streamline the decision-making process and keep the feedback all in one place.

To use Zapproved, you can begin by simply creating a proposal, or by signing up for a free account. The free account allows users to send 5 proposals/month; each proposal is kept for 30 days. Paid accounts start at $12/month for unlimited proposals and storage retention.

Those who serve on committees or work with groups often to make decisions will find Zapproved a simple and user-friendly tool to facilitate discussion and decision-making.

To learn more about Zapproved click here.

, , , , , , ,

No Comments

Sending Faxes for Free Using Google Voice

I’ve been a user of Google Voice for nearly two years now. This service has literally changed the way I use my phone.

I was lucky enough to get an invite just after Google acquired GrandCentral and have used it ever since. It especially came in handy when moving from North Carolina to Tennessee, as I got a Knoxville area Google Voice number which I gave to potential employers. I now use that number as my primary number for text messaging (free!) and to route business calls to my mobile phone, which is still a North Carolina number.

Over at AscendWiki.com, they’ve put together an excellent article about how to send faxes for free with Google Voice. This comes in handy for eliminating long-distance fees for faxes. Too bad Google Voice won’t allow you to receive a fax yet. Suggest it as a feature here.

Here’s an excerpt:

Go to your Google Voice account, select Settings, Phones and then the Edit option for the phone on which you have your fax machine residing. Open the “Show Advanced Settings.” Then select “Yes” and “PIN not required (for added convenience)” for the “Direct access to voicemail when calling your Google number from this phone?” You could of course have the PIN required, but then you need to add that to the phone number you construct below. I figured my home phone is safe from someone misusing it.2. Send your fax but construct the fax recipient’s number as follows

 YourGoogleVoiceNumber--2--NumberOfFaxReceivingMachine (those are dashes in this number to insert 2 two second pauses).

For example, if your Google Voice number is 515-555-5565 and the fax machine is at +44-55-56-57-58-59, then set up the number to be

15155555565--2--011445556575859

Click over to the full article for more details.

, , , , , , ,

3 Comments

Switch to our mobile site